Website Terms & Conditions

Last updated: 21 October 2025

Welcome to www.meadowsomerset.com (the “Site”), operated by Meadow Somerset Limited (“we”, “us”, “our”).

Please read these Terms and Conditions (“Terms”) carefully before using our website, purchasing tickets, or booking events. By accessing or using our Site, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Site.

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1. About Us

Business name: Meadow Somerset Limited

Company number: 16422492

Registered office: Burge Cottage, Pound Lane, Bishops Lydeard, Taunton, Somerset, TA4 3DN, United Kingdom

Email: info@meadowsomerset.com

Meadow Somerset Limited operates the Meadow Café and associated events, workshops, and online services.

We process online payments via Dojo (Paymentsense Limited), an FCA-authorised payment processor.

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2. Use of the Website

By accessing this website, you agree to use it only for lawful purposes. You must not:

• Use the Site in any way that breaches applicable laws or regulations.

• Interfere with or disrupt the Site or its security features.

• Attempt to gain unauthorised access to any part of the Site or its servers.

We reserve the right to suspend or restrict access to the Site at any time without notice for maintenance, updates, or security reasons.

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3. Information Accuracy

We aim to ensure all information on this Site (including event listings, menus, and product details) is accurate and up to date.

However, we cannot guarantee that all details are error-free. We reserve the right to correct errors, change or update information, or cancel orders if any information is inaccurate at the time of purchase.

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4. Purchases and Payments

• All prices displayed on our Site are in GBP (£) and include VAT (where applicable).

• Payment must be made in full at the time of booking or purchase.

• Online payments are processed securely through Dojo (Paymentsense Limited). We do not store your card details.

By placing an order, you confirm that:

• You are at least 18 years old.

• You are authorised to use the payment method provided.

• The information you provide is accurate and complete.

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5. Events, Tickets & Workshops

When purchasing a ticket or booking a workshop via our Site, you agree to our Refund & Cancellation Policy.

Key points:

• Bookings are generally non-refundable within 7 days of the event.

• We reserve the right to cancel or reschedule events due to unforeseen circumstances (e.g. illness, weather, or low attendance).

• In such cases, a full refund or transfer will be offered.

Tickets are for personal use only and may not be resold without permission.

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6. Café & In-Person Purchases

These Terms apply only to online transactions via our website.

Purchases or bookings made in person at our café or venue are subject to separate in-store terms and are not covered by this document.

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7. Privacy and Data Protection

Your privacy is important to us. Please refer to our full Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with the UK GDPR and Data Protection Act 2018.

By using this Site, you consent to our processing of your personal data as described in our Privacy Policy.

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8. Cookies

We use cookies and similar technologies to improve your experience and analyse website traffic.

You can manage or disable cookies through your browser settings. For full details, please see our Privacy Policy.

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9. Refunds and Cancellations

Refunds and cancellations for online event and workshop bookings are governed by our Refund & Cancellation Policy.

This policy does not apply to in-person café transactions.

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10. Intellectual Property

All content on this Site, including text, images, logos, and graphics, is the property of Meadow Somerset Limited or its licensors and is protected by copyright law.

You may not reproduce, copy, or distribute any part of the Site without our prior written consent.

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11. Liability

We take reasonable steps to ensure our Site is safe and secure, but we cannot guarantee it will always be free from errors or viruses.

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages arising from the use (or inability to use) our Site or services.

• Our total liability for any claim shall not exceed the total amount paid by you for the service or product in question.

This does not exclude or limit our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

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12. Links to Other Websites

Our Site may contain links to third-party websites (e.g. payment processors, social media, or partners).

We are not responsible for the content, privacy practices, or accuracy of these external sites.

Visiting external sites is at your own discretion and risk.

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13. Changes to These Terms

We may update these Terms from time to time to reflect changes in law, business operations, or website functionality.

The latest version will always be available on this page, with the “last updated” date shown above.

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14. Governing Law

These Terms and any disputes or claims arising from them are governed by the laws of England and Wales, and subject to the exclusive jurisdiction of the courts of England and Wales.

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15. Contact Us

If you have any questions about these Terms, or any of our policies, please contact us:

Meadow Somerset Limited

Email: info@meadowsomerset.com

Postal Address: Meadow Cafe, Podshavers Barn, Pound Lane, Bishops Lydeard, Somerset, TA4 3DW, United Kingdom